MICRO MARKET ANALYSIS
This is group observation work when students see first hand the three factors of MICRO MARKET analysis at work:
1. CUSTOMER
2. LOCATION, and
3. COMPETITION.
Instructions:
1. Go to a mall and observe:
a.. One fast food vs. another (Wendys vs. Jollibee vs. McDo.). Other variants…
1.) Chinese restaurant
2.) Steakhouse restaurant
3.) Coffee shop
4.) Pizza
5.) Turo-turo vs. another point-point
6.) Fine dining
2. Describe / observe the following:
a. CUSTOMERS
- people – age, sex, occupation
- behavior – what do they order? How long do they stay?
- occasion – what’s the occasion of visit to the enterprise?
- social class
- and other relevant observable behavior
b. LOCATION
- describe location vs. traffic flow, pedestrians, prevalent activity and area – commercial, industrial, surrounding areaetc?
- how does location affect customer profile?
c. ESTABLISHMENT
- menu – Product / Price
- level of service – Caring? Attentive? Lousy?
- speed of service – (delivery) Slow? Fast?
- facilities
- capacity
- design layout
Scope and Limitation
• Limited to two _________, one for each store
• Different locations and schedule of visit
• Observation was done within 1 hour of staying inside the store
• No interaction with customers
• Interaction with staff was limited to purchasing their product
Methodology
• Observation Method
• Researcher Participant – Physical surrounding – Staff – Customer – Discrete observation
Findings
N.B.
An internet research does not qualify for this assignment and gets 0. This paper is result of pure unadulterated observation.
Reference:
http://profjorgeentrep-jorge.blogspot.com/p/teaching-resources.html#.Vmm5rdJ974b
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