Operations Management Quiz 1

I.  Write G if the idea presented describes a  GOODS PRODUCER and S if the idea presented describes a SERVICES PRODUCER on the space provided. Each question is worth 1 point. NO ERASURES OF ANY KIND. USE BALLPEN OF ANY COLOR.

1.     Site of the facility is important for cost.

2.     Selling is distinct from production

3.     Many ouputs cannot be inventoried.

4.     Short response time to demand.

5.     Capital intensive.

6.     Quality not easily measured.

7.     Provider, not product, is often transportable.

8.     Large facilities with economies of scale.

9.     Reselling is unusual.

10.   Facilities are often difficult to automate.

II.

BUSINESS	PRODUCTIVITY
1.     Restaurant
2.	Sales per Square Foot
3.     Paper Mill
4.     Chicken Farm
5.     Utility Plant

III. 

1. State five reasons for the claim that service sector productivity is difficult to improve. (5 points)